We provide a digital proof of the design to our customers only. An order must be received before we can work on the design. We will follow up with the customer within 24hrs of the purchase date.
Please always verify that the correct shipping address is used at checkout. We can change the shipping address on our end only if we are notified before the the item has been shipped. We cannot retrieve a package that has been shipped to the wrong address and we will not create a replacement if the wrong shipping address was used on the order form.
Request a cancellation within: 6 hours of purchase
But please contact me if you have any problems with your order.
Because our products are all custom made per our customers request, we do not offer a typical return policy.
We will only offer a return if a product has arrived damaged or is otherwise not functioning in the way it is described on our listing.