We provide a digital proof of the design to our customers only. An order must be received before we can work on the design. We will follow up with the customer within 24hrs of the purchase date.
Please always verify that the correct shipping address is used at checkout. We can change the shipping address on our end only if we are notified before the the item has been shipped. We cannot retrieve a package that has been shipped to the wrong address and we will not create a replacement if the wrong shipping address was used on the order form.